Frequently Asked Questions
Q
Is logo customization available? What customization methods do you provide?
Yes, logo customization is available. Our primary method is laser engraving, which ensures the logo appears clear on the product surface, with excellent wear resistance and excellent colorfastness.
Q
How can I obtain samples?
We provide free samples for you, but the shipping cost shall be borne by yourself. If you have any further questions, please feel free to contact us directly.
Q
What payment terms do you offer for wholesale orders?
We mainly accept T/T (Telegraphic Transfer) with a 30% deposit in advance and the remaining 70% paid before shipment. For long-term cooperative customers, we can discuss more flexible payment terms.
Q
What is the lead time for bulk orders?
For standard non-customized orders, the lead time is 7-10 working days. For customized orders (e.g., logo printing), it will be extended by 3-5 working days after sample confirmation.
Q
Can I get a discount if my bulk order quantity is very large?
Yes. We offer tiered discounts based on order volume—larger quantities will enjoy higher discount rates. Please contact our team with your expected order quantity, and we will provide a customized quotation for you.