Frequently Asked Questions
Q1. Why choose us?
We possess the ability to source firsthand product information from international markets and have accumulated over 10 years of valuable experience working with B2B clients. In the fast-changing e-commerce landscape, we prioritize customer experience by improving service quality, reducing delivery times, and maintaining high product standards. We continuously innovate and optimize to sustain our competitive advantage and drive rapid, stable growth.
Q2. What services can we provide?
We have ten years of export experience and offer high-quality products, as well as mold customization, personalized branding, certified labeling, and efficient logistics solutions. Our delivery is swift, and our service is comprehensive. We tailor personalized solutions to meet the specific needs and market positioning of various brands, helping them stand out in a competitive market.
Q3. How to make an OEM order?
- Step 1: Tell us the model and quantity you want.
- Step 2: Confirm the P.I. of samples and we deliver the samples to you for quality testing.
- Step 3: Negotiate the OEM details, including design/function/color/logo/manual/package etc.
- Step 4: Confirm the P.I. of big order, start production of the real sample after receiving the deposit payment.
- Step 5: Start mass production after you confirm the real sample.
- Step 6: Finally we deliver the goods within the stipulated time.
Sample order's lead time is 3-7 days. Formal order's lead time is 10-15 days normally.
Q4. What product quality standards do you follow?
Product quality is our top priority. All our products are certified with CE, RoHS, FCC, and other international standards to ensure high reliability and compliance with different regional regulations.
Q5. What custom styling option limitations exist?
We accept logo printing, customized packaging, and specific product colors to meet your brand style. These details can be discussed and finalized during the sample stage.
Q6. What payment methods are supported?
We support multiple secure payment ways including Payoneer, Bank transfer, PayPal, and Alibaba trade assurance to ensure convenient transactions.
Osity Beauty
