Q1:
Do you have a warranty for the machines?
A: We offer one year warranty for the machines and Lifelong Maintenance and technical support.
Q2:
How long does delivery take?
A: Delivery typically takes 12-15 days, sometimes even sooner.
Q3:
What if the machine malfunctions during operation?
A: Our professional after-sales service team is ready to assist you immediately and resolve any issues with the machine.
Q4:
What happens if the machine is damaged during shipment?
A: Don't worry, all shipments are covered by transportation insurance. If any damage occurs, we'll assist you in filing a claim with the insurance company to ensure you get your compensation.
Q5:
Do you offer training?
A: Yes, we provide user manuals and video training to guide you.
Q6:
Is OEM & ODM service available?
A: Yes, we offer OEM & ODM services, but there is a minimum order quantity (MOQ) requirement.